A couple who honeymooned on Air Canada found their lost bag in a charity warehouse after four and a half months.
Nakitaris, who lives in Cambridge, Ontario, has been tracking where her bags have been stored since October last year via air tags attached to them.
With the help of police, the couple managed to find their luggage after obtaining a search warrant for a warehouse owned by a charity where the bag was believed to be located.
Right after their honeymoon in Europe in September of last year, they found that a suitcase had not arrived from Montreal to Toronto.
The couple kept an AirTag tracking device in their bag that allowed them to locate them online. The bag initially stayed in Montreal and moved to Etobico’s warehouse a month later. After confirming that it was in the same location for the next three months, I notified Air Canada of this, but the bag was not found.
In the end, Airtag found the bag after wandering around the storage area and calling the police.
Toronto police said the charity, contracted with Air Canada, obtained the bags legally. According to police, when no one picked up the luggage, Air Canada handed over the bag to a charity.
Police said they found about 500 bags in the warehouse, several of which had airtag alarms going off during the search.
Reese said she was compensated for the missing bag, but the amount was less than the value of the contents. However, she complained, “I don’t understand how my luggage can be sent to the charity’s warehouse, as compensation is not important.”
“It’s frustrating that airlines still haven’t modernized their baggage handling systems, and it’s really important that the government protects customers’ rights,” said Federal Transport Minister Omar Al-Habra.
Meanwhile, Air Canada explained that at the time the couple traveled, the airlines were not completely normalized from the aviation crisis caused by the resurgence of the corona.